In today’s business world, job redesign should be embraced to cope with an ageing workforce in Singapore and changing labour market demands. One way to do this is by redesigning their job duties to fit employee’s skills and experiences. 

Job redesign is a process that has a lot of benefits for both the employees, especially older workers,  and the company. It can help to improve communication, optimise productivity and create a more positive work environment. In this article, SBFSE will explore how it can help your business to thrive, based on our recent Estates and Facilities Management (EFM) Lighthouse Project. It was conducted in partnership with participating organisations to redesign the job roles of EFM employees.  So, if you are thinking about implementing job redesign in your business, read on to learn more about its benefits and leverage the Job Redesign Toolkit we created to assist companies in undertaking this process.

1. Prevents The Waste Of Non Utilisation Of People

Effective and efficient job design enables an organisation to eliminate overlapping job scopes and create new jobs according to the needs of the company, the existing skillsets of workers or the demands of the continuously shifting labour market. As a result, a business can not only develop an agile workforce that taps on the experience and skills of their workers, but also deploy their staff in the right capacity. The 8 Wastes Booklet found in the Job Redesign Toolkit further details how this process prevents the waste of the non utilisation of people by providing opportunities for workers’ talents to be recognised and ensuring they are not placed into the wrong job. It can also lead to increased levels of employee accountability, ownership and responsibility when employees are entrusted with more autonomy in their new roles.

2. Avoids The Waste Of Waiting

Through the EFM Lighthouse Project, it was found that one of the numerous benefits of job redesign included quicker response times for customers. Similar to what our partners in this project experienced, there are often overlapping jobs that result in task duplication and inefficiencies that lead to longer waiting times for customers. But when job redesign is executed correctly, it not just leads to what the 8 Waste Booklet refers to as avoiding the waste of unnecessary waiting, but it also enhances the customer experience. Removing redundant layers of approval, task duplication, process or system inefficiencies and deploying your staff in roles they can flourish in contributes to a significant boost in productivity for your team.

3. Reduce The Waste Of Extra Processing

Job redesign has been hailed as a panacea for many ills plaguing businesses today. By reducing what the 8 Waste Booklet terms as a waste of extra processing, it has the potential to dramatically improve your company’s bottom line through lowering operating costs. Additionally, companies can even apply for a job redesign grant in Singapore to offset the cost further. The process of re-evaluating and rearranging work tasks or responsibilities to remove unneeded processing or coordination across multiple departments can be done through a variety of means, such as eliminating unnecessary steps in a process, consolidating tasks to make better use of employees’ time, or creating new positions that are better suited to the company’s needs.

These are just some of the innumerable potential benefits that job redesign can bring to your organisation. To learn more, download the resources available and read the report, head to our Lighthouse Project report page. For more examples on how companies can do job redesign for older workers, read our article on learning how to implement job redesign from our partners

Add line about JR Toolkit overview as a natural follow-up/CTA since the whole article is based on one section of the Toolkit.

Make A Pledge To Fair And Progressive Employment Practices

The Singapore Business Federation Sustainable Employment (SE) initiative calls on the Singapore business community to take purposeful action to improve their SE practices in anticipation of emergent trends and future developments. Singapore Business Federation launched this initiative with a report that highlights key recommendations and potential opportunities for businesses to take on to achieve long-term business success and foster a vibrant economy and inclusive society.

Make the pledge to join others in this journey to implement fair and progressive employment practices in Singapore.