EFM Lighthouse Project

About the EFM Lighthouse Project

The Estate and Facilities Management (EFM) Lighthouse Project was first conceptualised as a recommendation in the SBF Sustainable Report as a concrete action to enhance the career progression and remuneration of trade staff through multi-skilling and cross-industry integration of job functions. The intent and desired outcomes of the EFM Lighthouse Project have taken on added significance with the Covid-19 pandemic, with the elevation of public health and safety priorities, as well as the during manpower challenges in the EFM space.

About the EFM Lighthouse Project

The Estate and Facilities Management (EFM) Lighthouse Project was first conceptualised as a recommendation in the SBF Sustainable Report as a concrete action to enhance the career progression and remuneration of trade staff through multi-skilling and cross-industry integration of job functions. The intent and desired outcomes of the EFM Lighthouse Project have taken on added significance with the Covid-19 pandemic, with the elevation of public health and safety priorities, as well as the during manpower challenges in the EFM space.

As an industry effort, the shared aspiration of the project is to sustainably enhance and uplift the livelihoods of EFM trade staff through

Over the span of 15 months, seven pilot companies undertook 11 pilot trials involving 79 trade staff. The pilot projects involved job redesign, training, and the test-bedding of job clustering across EFM sub-sectors such as cleaning, landscaping, security, basic M&E work, and customer service, in a range of property types. Pilot companies were supported in their endeavour through a job redesign workshop and learning and innovation sessions to tap on best practices shared by industry leaders as well as the Building Construction and Timber Industries Employees’ Union (BATU). Four sectoral TACs also journeyed alongside SBF and the pilot companies on this effort, providing valuable industry perspective and insights.

The EFM Lighthouse Project Report was launched on 7th July 2022 by Minister for National Development and Minister-in-charge of Social Services Integration Mr Desmond Lee at Great World Serviced Apartments. Following a sharing of Allgreen Properties’ pilot experience and future plans, Minister Lee engaged the Lighthouse Project stakeholders in a fireside chat. A copy of the Lighthouse Project Report was presented by SBF CEO, Mr Lam Yi Young to Minister Lee  to commemorate the event.

EFM Lighthouse Project Report and Learning Materials

Tap on the key findings and lessons learnt from the EFM Lighthouse Project to get started on your own journey to multi-skill your EFM workforce and partners.

Download Full EFM Lighthouse Project Report

Download Pilot Case Studies

Download Model Outcome-Based Contract Template for cleaning and basic Mechanical and Electrical (M&E) Services

Download the Infographics for the Learning and Innovation session on Digital Transformation in EFM sector

Download the Infographics for the Learning and Innovation session on Transforming Procurement Practices

Download Job Redesign Toolkit

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Video Series

The Nuts and Bolts of Job Redesign

Unlocking manpower challenges in the EFM Sector

Standing Tall: Interview with a Pilot Participant

Acknowledgements

TACs and Lighthouse Project Companies

Special thanks to